STORE PRIVACY POLICY
This Privacy Policy outlines the procedures employed by www.valanshe.co.uk and its subsidiary entities for the collection, utilization, and disclosure of Personal Information when you browse the Site or engage in transactions.
Contact If you have additional queries after reviewing this policy, require further insights into our privacy practices, or wish to file a complaint, please reach out to us via email at contact@valanshe.co.uk or through conventional mail using the provided contact details:
Collection of Personal Information Upon visiting the Site, we gather specific information concerning your device, your interactions with the Site, and the information needed for order processing. Additionally, we may collect supplementary information when you contact us for customer support. In this Privacy Policy, any data related to an identifiable individual is referred to as "Personal Information." For a more detailed insight into the Personal Information we collect and the reasons for doing so, please consult the list below:
Device Information Collection Purpose: To ensure accurate loading of the Site and for conducting analytics to enhance Site usage.
Collection Source: Automatically gathered through cookies, log files, web beacons, tags, or pixels upon accessing our Site.
Disclosure for Business Purposes: Shared with our processor, Wix.
Personal Information Collected: Web browser version, IP address, time zone, cookie data, viewed sites or products, search queries, and your interactions with the Site.
Order Information Collection Purpose: To deliver products or services, process payment details, arrange shipping, issue invoices and order confirmations, communicate with you, screen orders for potential risk or fraud, and provide information or advertising based on your preferences, if applicable. Collection Source: Information is collected directly from you. Disclosure for Business Purposes: Shared with our processor, Wix. Personal Information Collected: Name, billing address, shipping address, payment details (including credit card numbers), email address, and phone number.
Customer Support Information Collection Purpose: To provide customer support. Collection Source: Information is collected directly from you.
Sharing Personal Information, We share your Personal Information with service providers to facilitate our services and fulfil contractual obligations, as mentioned above. For example:
We utilize Wix to power our online store. Further details about how Wix manages your Personal Information can be found through Wix. We may share Personal Information in compliance with relevant laws and regulations, respond to subpoenas, search warrants, lawful information requests, or to safeguard our rights.
Utilization of Personal Information, We employ your Personal Information to offer our services, which encompass product sales, payment processing, order fulfilment, and communication regarding new products, services, and offers.
Legal Basis As per the General Data Protection Regulation ("GDPR"), if you reside in the European Economic Area ("EEA"), we process your personal information on the basis of the following legal grounds:
Your consent. Execution of the contract between you and the Site. Compliance with legal obligations. Protection of vital interests. Performance of tasks of public interest. Pursuit of our legitimate interests, provided it does not override your fundamental rights and freedoms.
Retention Upon placing an order through the Site, we will retain your Personal Information for record-keeping purposes, unless you request its deletion. For more details on your right to erasure, please refer to the 'Your rights' section below.
Your Rights
GDPR EEA residents have the following rights concerning their Personal Information:
The right to access the Personal Information we hold about you. The right to transfer your Personal Information to another service. The right to request corrections, updates, or erasure of your Personal Information. To exercise these rights, please contact us using the provided contact information.
Cookies, A cookie is a small data file downloaded to your computer or device when you visit our Site. Various types of cookies, such as functional, performance, advertising, and social media or content cookies, enhance your browsing experience. Cookies store your actions and preferences, eliminating the need to re-enter information on subsequent visits. Additionally, they offer insights into website usage.
We utilize various cookies to enhance your experience on our Site and provide our services.